How to Diagnose an IBM PC Problem

The desktops and laptops made by IBM are most of the time reliable and are known to cause little or no problem.

But being machines they can break down and it is of general importance for IBM computer owners to detect and solve common problems afflicting their computers. This will save them money and at the same time ensure smooth running of the machine.

diagnose ibm pc

The Way to Approach it

If you are having some problems related with your IBM PC, a very methodical and logical approach is necessary in order to properly diagnose the problem. If you have the technical knowledge to handle these things, then most of the common PC problems can be solved by you and that too quickly. The proper way to diagnose IBM PC problems should include the following steps.

Think of the Recent Changes

Try to recollect all the recent changes that you have made to your PC and figure out after which particular change your PC started to show problems. It may start malfunctioning after the installation of particular software or may be a piece of new hardware is creating the problem. Once it is detected, you can always use the system restore utility to return to a point where your computer was working and restore your IBM PC to that point so that it starts to work as smoothly and efficiently as ever.

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Always Create a System Restore Point

It is always important that you create a system restore point for your PC when it was functioning at its best. This will provide you with the power to restore to its working best if due to one reason or another it stops working or if some of the plug n play devices become inactive. To create a restore point, go to the “System Restore” under the “System Tools” inside the accessories menu and create it.

Diagnosing Hardware Problem

To find out if your PC problem is related with some kind of hardware, right click on the “My Computer” icon on the desktop and go to the properties. Then click on the tab labeled “Hardware” and then on the “Device Manager”.

device manager

Once inside the “Device Manager”, expand each category to find out if there is any yellow question mark for driver confusion or red exclamation marks for missing or corrupted drivers.

device manager

If you get anything like this, try to reinstall the driver to solve the problem by using the driver CD provided by the hardware vendor or if it a system driver that is creating the problems, you need to reinstall them too from the original driver disc that was provided by IBM when you bought your PC.

If you have internet connection available then you can also right click on them and select “Update Driver” to force the operating system to find a driver update that will solve the problem.



Deepak